Privacy Policy

PitShine Grill Cleaning ("PitShine," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you request a quote or book service, how we use it, and the choices you have.

Information we collect

When you request a quote, book a cleaning, or otherwise contact us, we may collect:

• Name
• Phone number
• Email address
• Zip code or service address
• Grill type (gas, smoker, pellet, griddle, outdoor kitchen, etc.)
• Grill condition
• Photos of your grill or outdoor kitchen
• Service details and notes you share with us

How we use your information

We use the information you provide to:

• Prepare and send quotes
• Schedule service and confirm appointments
• Communicate with you about your booking
• Complete bookings and process service
• Send appointment reminders
• Improve our service, pricing, and customer experience

We do not sell your information

PitShine does not sell customer personal information to third parties. We only share information with trusted service providers (such as scheduling, messaging, or payment tools) to the extent needed to deliver our service to you.

Photos

Photos you send help us prepare an accurate quote and document before/after results. We may use anonymized before/after photos of your grill (never your home, address, or identifying details) to showcase our work. If you'd prefer we don't, just let us know.

Your choices

You can opt out of marketing texts or emails at any time by replying STOP or unsubscribing. You can also request that we update or delete your information by contacting us at the email below.

Contact us

If you have questions about this Privacy Policy or how we handle your information, email us at hello@pitshine.com.